This saga of permanently clogged print heads from printing with Epson Ultrachrome inks continues. an opinion When we are contacted by customers who can not free up one or more ink positions in a 4900, Epson inks are always at the cause of this. We still, to this day, do not have any...

Helping you to help us to help you!  Technical support is a two-way street. How we do it here at InkjetMall is online through our technical support system. Every communication between us is stored on our system and gets associated with both the product and your customer file. When you ask for...

MacOS X Lion is coming. For many, it’s already here. The most significant upgrade concern for InkjetMall customers is going to be compatibility with older software. MacOS X Lion will not include “Rosetta” which is the PPC emulator that allows the intel processor to run PPC...

Question: I have (2) Epson 4000 printers that I want to put into storage for an extended period of time. How much Piezoflush will it take to accomplish this without using more than I need for the task? I would appreciate a checklist for this process if you have one, thanks. To flush two...

Question: Does a printer have to be dedicated to Piezography inks or can it be switched back to ConeColor inks when it is necessary to print a batch of color images? Generally, we recommend having separate printers designated for ConeColor and Piezography printing- this is to avoid color...